Thank you for shopping with Large Cup Lingerie (www.lagecuplingerie.com) This policy is offered in
addition to your legal rights.
If you are not entirely satisfied with your purchase, we’re here to help.
We understand in the lingerie industry that sometimes the sizing isn’t always right. Don’t worry we
offer free returns in that scenario.
You have 14 calendar days to click “return” on your orders from the date you receive them. To be eligible for a return your item must meet the following criteria:
- Your item must be in the same condition that you received it.
- Your item must with the original packaging however we don’t require the items to still be in the original packaging.
- Your item needs to have the receipt or proof of purchase, this can be an email or order reference number.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of
If you would like to exchange your item you will be required to pay the difference, this can be done by using the Exchange button in “My Account” – “My Orders” or by using our Exchange Request Form if you do not hold an account with us.
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
We offer free returns, you can use our free post service to return items.
We offer 1 free exchange per order, not per item. You can use our free post service to exchange items.
If you have any questions on how to return your item to us, please contact us using one of the methods below:
- Submit our ‘Contact Us’ form here
- Write to:
Kemp House, 160 City Road, London, EC1V 2NX
- Email: firstname.lastname@example.org
- Phone: 07515 489574